Your personal data matters. This Privacy Policy explains what information matejl collects from Philippine members, how we use it, and how we keep it secure. Please take a moment to read it carefully before registering your account.
When you register for a matejl account, we collect personal information including your full name, date of birth, email address, and contact details. We also collect account activity data such as login timestamps, betting history, and transaction records so that we can operate the platform reliably and resolve any disputes that may arise. Device and browser information — including IP address, operating system, and session identifiers — is collected automatically to protect account security and detect unusual activity. If you contact our support team, the content of your messages and any attached documents are also stored for as long as is necessary to resolve your query. We collect only what we need to provide the services you have requested, and we do not collect sensitive categories of personal information beyond what is required for age and identity verification as mandated by applicable Philippine regulations.
The personal information we collect is used primarily to create and manage your matejl account, process deposits and withdrawals in Philippine pesos (PHP), and deliver the betting, analysis, and rewards services you have signed up for. We use your data to verify that you meet the minimum age requirement of 21 years and to comply with any identity verification obligations under applicable Philippine law. Transaction and activity records are used to detect and prevent fraud, money laundering, and any other activity that may put the platform or its members at risk. We may use aggregated and anonymised data — from which you cannot be identified — to improve platform features, analyse betting patterns, and develop new services. We will only send you communications about your account or platform updates that are relevant to your use of matejl, and you can manage your notification preferences through your account settings at any time.
matejl does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — this is an absolute commitment to every member in the Philippines. We may share your information with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, but only under strict data processing agreements that limit how your data can be used. In the event that we are required by law, court order, or regulatory directive to disclose your information to a government body or law enforcement authority in the Philippines, we will comply to the extent required and will notify you where it is legally permissible to do so. If matejl is ever involved in a business transfer or acquisition, your data may be transferred as part of that transaction, but you will be informed in advance and your rights will continue to be protected. We do not share data with any third-party advertisers or analytics platforms that could use your personal information for profiling purposes.
We apply industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the matejl platform is encrypted in transit, and sensitive account information is stored using appropriate encryption at rest. Access to personal data within our organisation is restricted to personnel who need it to perform their job functions, and all staff with data access are trained in data protection responsibilities. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable financial and regulatory obligations in the Philippines. When data is no longer needed, it is securely deleted or anonymised in a manner that prevents reconstruction. If you become aware of any suspected unauthorised access to your account, we encourage you to contact us immediately through the support details provided in this policy.
As a member of the matejl platform, you have the right to access the personal data we hold about you and to request a copy in a commonly used format. You may also request that we correct any inaccurate or incomplete information associated with your account, and we will act on such requests promptly. Where processing is based on your consent — for example, for optional communications — you may withdraw that consent at any time without affecting the lawfulness of any processing carried out before withdrawal. You have the right to request deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal or regulatory obligations. To exercise any of these rights, please contact our support team using the email address displayed in this policy; we aim to respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine law.
matejl uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a personalised experience on every visit. Essential cookies are required for core platform features such as maintaining your login session, remembering your preferences, and securing your account — these cannot be disabled without affecting platform functionality. We may also use performance cookies to understand how members navigate the platform so that we can make improvements; this data is collected in aggregate form and does not identify you individually. We do not use advertising or behavioural tracking cookies that follow you across other websites. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect your ability to use some features of the matejl platform. For more information on how to manage cookies in your specific browser, we recommend consulting your browser's official help documentation.
matejl may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable Philippine law, or improvements to our data protection practices. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will notify active members through their registered email address or via an in-platform notification. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Your continued use of the matejl platform after any update to this policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this Privacy Policy or about how your personal data is handled, please reach out to our support team at the email address listed below — we are committed to responding promptly and transparently to all privacy-related enquiries from our Philippine members.
Quick answers for Philippine members who want to understand their data rights on matejl.
If you have any concerns about how matejl handles your personal data, check our FAQ or log in to manage your account preferences directly.